Shipping policy

Thank you for choosing to shop with us! At Pharmaveda India Pvt Ltd, we strive to provide you with a seamless and satisfying shopping experience. Please review our shipping policy below to understand how we handle shipping, delivery, and related matters.

1. Shipping Zones:
   We offer free shipping services across India. Regardless of your location within the country, we are pleased to offer free shipping for all orders.
   
   2. Order Processing Time:
   Once you place an order, our team will process it promptly. All orders are typically processed within 48 hours (excluding weekends and public holidays) after payment verification. During busy seasons or promotional periods, there may be slight delays, but we will always do our best to ship your order as quickly as possible.
   
   3. Shipping Time:
   Orders will be delivered within 7 business days after the order has been processed. Please note that this time frame is an estimate and may vary due to factors beyond our control, such as unforeseen circumstances, natural disasters, or shipping carrier delays. We will provide you with a tracking number once your order is shipped, enabling you to track its progress.
   
   4. Cash on Delivery (COD) Orders:
   For customers who choose the Cash on Delivery (COD) payment option, an additional nominal fee will be charged. This fee covers the additional costs associated with processing and handling COD orders. Please note that the COD option is subject to availability in your area, and we reserve the right to cancel or modify the COD payment option without prior notice.
   
   5. Return Shipping:
   We understand that there may be instances where you wish to return a product. However, please note that we do not provide free return shipping. If you decide to return an item, you will be responsible for the shipping costs associated with the return. We recommend using a reliable shipping service with tracking capabilities to ensure the safe return of the item.
   
   6. Shipping Notifications and Updates:
   We will keep you informed throughout the shipping process. You will receive an email notification with a tracking number once your order is shipped. Additionally, you can log in to your account on our website to check the status of your order and track its progress.
   
   7. Shipping Address:
   Please ensure that you provide us with accurate and complete shipping information during the checkout process. We will not be responsible for any delays or additional costs incurred due to incorrect or incomplete addresses. If you need to update your shipping address after placing an order, please contact our customer support team as soon as possible.
   
   If you have any further questions or require assistance with your order, please feel free to reach out to our customer support team via email or phone. We are here to help!
   
   Note: This shipping policy is subject to change without prior notice. Any changes or updates will be posted on our website.