Return and Refund Policy

We have a 7-Day Return and Refund Policy in the following cases:

1. In general, an item may be eligible for return within the period of 48 (Forty Eight) hours (or as per the period mentioned specifically for that product on the website) if it fulfils one or more of the following conditions:

(i). Was delivered in a physically damaged condition;

(ii). Has missing items; and/or

(iii). Is different from what was ordered.

1. An item shall not be eligible for return in event of any of the following conditions:

(i). It is marked as “non-returnable”;

(ii). It is no longer needed by the customer;

(iii.) It is an already exchanged item;

(iv). The order was wrongly placed due to the customer’s mistake; or

(v). The customer does not like any aesthetic aspect of the item ordered as is.

1. In general, any service offerings are eligible for refund upon cancellation within the period of 48 (Forty Eight) hours (or as per the period mentioned specifically for that product on the website) from such order purchase.
2. All items shall be returned in their original condition, in the original manufacturer’s box/packaging as delivered to the purchaser by the Company to the Company within 5 (Five) working days from the authorisation of the Company.
3. We shall not be liable in any manner for any misuse or usage of any information, in case of any electronic device returned with such information.
4. The item shall be returned by selection of an option to deliver at Customers address . The item shall be delivered by the customer within 5 (Five) working days from approval of the request for return. The Customer shall bear the costs/charges for such reverse shipping.
5. If the customer has paid for the order using a bank account/credit card/debit card, then the refunded amount will be credited to the original payment method within 15 business days from the date of pick-up/receipt of the returned item.
6. The customer’s refund is subject to quality check for application of the above stated exceptions or at the discretion of the Company.
7. Replacement /Exchange orders will be delivered within 7 business days subject to quality check for application of the above stated exceptions or at the discretion of the Company.